Contact
Contact Us
Have a question about your order, our product, or anything else? We’re here to help!
📧 Email Support
For all inquiries, please email us at:
support@[yourbrand].com
We aim to respond within 24–48 business hours.
📦 Order Questions
If you’re contacting us about an order, please include:
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Your full name
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Your order number
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A brief description of the issue (e.g., shipping delay, damaged item, etc.)
🕒 Customer Service Hours
Monday – Friday: 9:00 AM – 6:00 PM (GMT+8)
Closed on weekends and public holidays
📬 Mailing Address (for returns only)
[Your Business Name]
[Return Handling Address]
[City, Province/State, Country, ZIP Code]
Note: Please contact us before returning any items. Unapproved returns will not be accepted.