Contact

Contact Us

Have a question about your order, our product, or anything else? We’re here to help!


📧 Email Support

For all inquiries, please email us at:
support@[yourbrand].com

We aim to respond within 24–48 business hours.


📦 Order Questions

If you’re contacting us about an order, please include:

  • Your full name

  • Your order number

  • A brief description of the issue (e.g., shipping delay, damaged item, etc.)


🕒 Customer Service Hours

Monday – Friday: 9:00 AM – 6:00 PM (GMT+8)
Closed on weekends and public holidays


📬 Mailing Address (for returns only)

[Your Business Name]
[Return Handling Address]
[City, Province/State, Country, ZIP Code]

Note: Please contact us before returning any items. Unapproved returns will not be accepted.

Contact form